We strive to provide the best possible police service in the City of Cambridge. To do so we must work with the residents to ensure our procedures and tactics follow current policing trends in the 21st century. We continuously review policies, procedures and incorporate new techniques to ensure our officers stay current and mentally prepared to perform what can often times be a strenuous job.

Building a partnership with the community we serve will ensure our role is supportive and nurturing. We have many opportunities to get involved with the community and we also use technology to deliver messages to all. We have a presence on social media and also have our own "app" called MyPD for those who do not have Facebook or Twitter accounts. We also elicit feedback in person and in writing, and encourage residents and visitors to let us know how we are doing and how we can better serve the community.

Complaint Procedure

It is the goal of the Cambridge Police Department to provide responsive and professional law enforcement services to the residents and visitors of our city. Each member of the Cambridge Police Department strives to work toward our goal through working with the community and solving problems on a daily basis. For the continued improvement of the Cambridge Police Department, it is imperative that we maintain the highest standards of ethics and integrity. The Cambridge Police Department welcomes your suggestions and comments regarding our performance. Be it a question, comment, commendation or complaint, we want to hear from you.