Frequently Asked Questions

We have multiple ways to contact a department. If you know who you need to contact, you may find them in the staff directory. If you aren't sure who to contact, but you know the general department which might be able to help you, fill out an online form in the Citizen Feedback portal. You can always call us at City Hall, by calling (410) 228-4020, and we will do our best to direct you to the appropriate person.

We are glad you are interested in joining the team. Each job opening may have different requirements, but you can check available positions on our Job Opportunities page. Click on each job, and follow the instructions.

One of the exciting features of ChooseCambridge.com is the Notify Me option for any kind of news or alerts you might want to receive.

Check out all of the available choices in the Notify Me page. When you find something you'd like to be notified about, you have the option of receiving a text message or email.

For instance, if you would like to receive new meeting agendas or minutes, go to Notify Me, scroll down to the Agenda Center, and select all of the agendas you'd like to receive. The icons to the left of each option enable email or text message options.

Continuing to fine-tune ChooseCambridge.com will be an ongoing process, and we want your help. If you see mistakes, or find errors, you can email them to ced@choosecambridge.com, or call us at City Hall, (410) 228-4020.

Serious errors will be corrected as soon as possible, and others might get corrected within a few days. We appreciate your patience as staff works to get things right.

We'd also like to know if there is something we can do to make the site easier for you to use. It may require us to work with the developer on a solution, but we plan on making periodic revisions and new releases of ChooseCambridge.com throughout the year. Don't worry - the changes will enhance your experience, and not effect the way you interact with the site.

We highly recommend that you submit a complaint through our online portal, so that your complaint can be processed more efficiently through Internal Affairs (IA). We also accept complaints by telephone or letter.  You should include your contact information, as we will need to contact you.  In some cases such as a formal complaint, it will be necessary that an IA Investigator will need to speak to you in person. 

If you choose, you can meet with the affected employee's immediate supervisor or Division Commander to air your concerns.

Yes.  We will not investigate anonymous complaints.

Complaints should be filed as soon as possible as delays could harm an investigation due to the passage of time.  If you have a brutality complaint, pursuant to Maryland Public Safety Article Title 3 Section 3-104, a complaint against a law enforcement officer that alleges brutality in the execution of the law enforcement officer's duties must be signed and sworn to, under penalty of perjury, within 366 days after the alleged brutality.

Once an investigation is concluded all persons who file a complaint will be notified of the results of the investigation.

Yes, but you need to be accompanied by a parent or guardian.

The Chief of Police is interested in hearing from the citizens of Cambridge regarding his employees, regardless of the nature - commendation or complaint.  The Cambridge Police Department accepts and thoroughly investigates complaints on the part of its personnel:  Officers, Dispatchers or civilian employees.  The Cambridge Police Department Complaint Against Personnel Report can completed online.

A Cambridge Police Department Supervisor or the Internal Affairs Unit will investigate your complaint.

No. Complaints Against Personnel are considered confidential in nature and are not released to any press or media.

Yes.  The employee has a right to know who made a complaint against him or her.

No.  It is essential that we maintain the public's confidence in order to continue the high standards that the Police Department has set.

No. The $50 is a one-time fee and donation. $30 goes to MVA and $20 goes to the Lighthouse Foundation as a charitable donation.